case study 1

1.) How well is IT supporting the business goals of BellSouth?Explain..
IT supporting the BellSouth goals to make a lower cost,better and faster communication to the customers/subscriber as well as the business operation.Through IT the BellSouth broadband customers had grown up to 90 percent of customers because of high-speed internet. IT operating and supporting also in nine states service.And now,BellSouth broadband decrease 50 percent in per-subscriber ordering costs because the system supports more customers at a lower cost than the previous one and captures more customer information.

2.)Is BellSouth technology transfer map of good way to determine IT investments priorities?Why or why not?
Yes, because it developed by business units presidents, the road map identities and prioritizes"leverageable" system, as those that the business need to run and enhance their revenue generating operation and therefore of highest priority for IT development."Nonleverageable"system by contrast are more traditional "legacy" system earmarked for retirement in the near future.

3)What else could BellSouth do to guarantee the strategic business value of potenial IT investment project?Visit their website for idea.Defend your proposal.
It gave new subcribers the ability to use BellSouth to order and even to install the software they would need to get up and running the new ADSL "Fast Access" high-speed Internet service.